Need to cancel your appointment?

We ask all our clients who need to cancel an appointment to do so at least 24 hours prior to their appointment. 

Any appointment that has been cancelled outside of the notice period, or any appointment missed will lose any deposit already paid.


All deposits taken are non-refundable, but will be redeemed off completed paid bookings.

Package and course appointments that are missed or cancelled outside of the notice period will be forfeited.

Any treatment or course already paid for will not be refunded due to Covid-19. All treatments and courses will be honoured once the clinic reopens.


The terms and conditions set out in our cancellation policy have been done so to ensure the best resources are available to our clients and to minimise any risk to Nue Clinic.